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New Water Supply Outlook Webpage Launched

With the recent news about the Governor’s drought declaration for Jackson County, many residents throughout our communities are likely to wonder how this impacts them. To keep our customers informed about water supply conditions and drought, Medford Water has launched a Water Supply Outlook webpage. Located at medfordwater.org/watersupply, the page features information on our water…
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The Weather is Beautiful, but There’s No Need to Start Watering Just Yet!

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It’s Groundwater Awareness Week March 8–14, 2026!

Groundwater Awareness Week—March 8th through 14th, 2026—is an annual observance established in 1999 to highlight the responsible development, management, and use of groundwater. Our primary water source, Big Butte Springs, is a groundwater source. Located about thirty miles northeast of Medford, Oregon, between Mt. McLoughlin and the town of Butte Falls, the Springs produce exceptionally…
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DYK: You Play a Part in Protecting Your Groundwater?

It’s Groundwater Awareness Week—March 8th through 14th, 2026—an annual observance highlighting the responsible development, management, and use of groundwater. Our primary water source, Big Butte Springs, is a groundwater source. Serving the City of Medford and surrounding communities (approximately 150,000 residents of the Rogue Valley), the Springs are one of our community’s most valuable and…
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Medford Water Wins Drinking Water Protection Award

The 2024 Summer Olympics are long over, with the many athletes having taken home prestigious medals in their sports, and hometowns across the country hosting parades and other celebrations. These awards take years of hard work, dedication, and support from various partners. Though not a competition per se, Medford Water takes pride in having received…
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Fall in Love With Water Efficient WaterSense-Certified Products

Happy Valentines Day! Fall in love with WaterSense-certified products designed for water efficiency and performance that will also help your wallet! Look for products bearing the WaterSense label at your local retailer, or shop online at epa.gov/watersense. We even have rebates for WaterSense toilets and smart irrigation controllers! For eligibility requirements and instructions, go to our…
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Understanding Your Water Bill

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Planting for the Future

It may seem odd, but the middle of winter is actually the best time to begin planning outdoor projects for later in the year. If you are contemplating making changes to an existing landscape or installing a new one, consider making it water wise! Giving attention to plant selection and sprinkler system design can help…
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Reminder: New Water Rates Take Effect March 1, 2026

Rate modifications approved December 2025 go into effect March 1, 2026; they average 13.6% for single-family residential customers in Medford with a ¾” meter (for average monthly usage of 10,000 gallons, these customers will see their monthly bill go from $37.58 to $42.67). Even after modifications, our water rates are still low compared with similar…
