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This Groundhog Day, Don’t Let Your Water Bill Go Hog Wild
Happy Groundhog Day 2026! Punxsutawney Phil saw his shadow and predicted six more weeks of winter. Don’t let your water bill go hog wild during this time…make sure your sprinkler system is off and take advantage of high usage alerts from your WaterSmart account at services.medfordwater.org. Call us at 541-774-2430 if you have any questions…
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Medford Water Project Wins Engineering Award for Water Treatment Plant Expansion
Medford Water is proud to announce that our project to expand the Robert A. Duff Water Treatment Plant to 65 million gallons per day has won a 2026 Honor Award from the American Council of Engineering Companies (ACEC). This prestigious award recognizes projects that demonstrate engineering excellence through innovation, complexity, and public value. The $78 million dollar…
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Medford Water Project Nominated for 2026 ACEC Engineering Excellence Award
Medford Water is proud to announce that our project to expand the Robert A. Duff Water Treatment Plant to 65 MGD (million gallons per day) has been nominated for an Engineering Excellence Award from the American Council of Engineering Companies (ACEC). This prestigious award recognizes projects that demonstrate exceptional innovation, complexity, and value in improving our world. The…
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What to Know About Service Line Protection
Some of our customers have received mail recently from a company suggesting the need to purchase “water service line protection” for repairs that may become necessary for the main household water line that runs between the water meter and house. The marketing materials are correct in stating that the water service line that runs between…
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What to Know About Service Line Protection
Some of our customers have received mail from a company suggesting the need to purchase “water service line protection” for repairs that may become necessary for the main household water line that runs between the water meter and house. The marketing materials are correct in stating that the water service line that runs between the…
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Service Interruption – Pay4Water Website and Bulk Water Station Access
UPDATE: January 5, 2026 – The payment portal is working normally and full access to the bulk water station and associated accounts have been restored. December 23, 2025 – The Pay4Water payment portal, used to manage accounts for our bulk water station, is currently experiencing unplanned technical issues affecting their website and account use. If…
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Pay4Water Website and Bulk Water Station Access Restored
The Pay4Water payment portal is working normally once again, and full access to our bulk water station (located at 821 N. Columbus in Medford) and associated accounts have been restored. We appreciate your patience and understanding during this time. For questions or assistance, please contact our Customer Service team at 541-774-2430 or customerservice@medfordwater.org. For more information,…
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Preventing Frozen Water Pipes in Your Home
Do you know where your home’s water shut-off valve is located? The same natural forces that occasionally trigger cold weather breaks in our water delivery mains can cause pipes to burst in your home. While your home plumbing—as well as the water service line that runs between the water meter and the house—is the responsibility…
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Winterize Now to Avoid Costly Damage Later
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New Fire Hydrant Colors to Improve Firefighter Operations
Have you ever wondered what the different colors mean on the fire hydrants in Medford, or recently noticed new silver hydrants? We’ve partnered with Medford Fire Department to color-code hydrants to improve firefighter operations and public safety. The color-coding will represent the water flow available at each hydrant. The change will take place over time…
