Author: Yvette Finstad

  • Join Us for Source Water Protection Week! – Sept. 28 through Oct. 4, 2025

    Join Us for Source Water Protection Week! – Sept. 28 through Oct. 4, 2025

    It’s Source Water Protection Week, September 28th through October 4th, 2025. Throughout the week, join us as we raise awareness about the importance of caring for our high-quality drinking water sources. Keeping rivers and lakes free from pollution makes it easier and less expensive to keep water safe and healthy. In this way, protecting our water…

  • A Thank You to Our Customers from the Board of Water Commissioners

    A Thank You to Our Customers from the Board of Water Commissioners

    We sincerely thank our customers for their patience and cooperation during the temporary water restrictions earlier this week. Your quick response and cooperation made a real difference in our ability to manage this emergency. Big Butte Springs, our primary water source, reliably provides enough supply during the winter months. When outdoor irrigation significantly increases demand…

  • UPDATE: August 27, 2025 @ 5:00 p.m. – Water Usage Restrictions Lifted Immediately

    Answers to Frequently Asked Questions on this event are available here. The emergency water restrictions put into place yesterday are lifted, and all essential and non-essential use is permitted. This includes all indoor and all outdoor usage. We thank our customers for their patience and for adhering to the restrictions. It made a real difference…

  • Temporary Disruption of Credit Card Payments – RESOLVED

    Update 08/12/25 @ 10:21 a.m. The issue with our payment processor has been resolved and credit card payments are working normally. Thank you for your patience! We are currently experiencing a temporary service disruption with our payment processor, impacting credit card transactions online, over the phone, and in our office. Our team is actively working…

  • How to Avoid Irrigation Schedule Issues Following a Power Outage

    How to Avoid Irrigation Schedule Issues Following a Power Outage

    Has your power gone out recently? Be aware that when your irrigation controller loses power, it can reset your entire irrigation schedule. Mitigate this issue before it escalates by utilizing the backup battery slot found in most controllers, which usually accept a 9V battery.

  • Your Role in Guarding Against Water Contamination – What is Backflow?

    Your Role in Guarding Against Water Contamination – What is Backflow?

    In most respects, the quality of the water you drink is determined by the source of the water and the treatment it receives. We are fortunate to have a primary water source of exceptional quality that requires only minimal disinfection to meet strict state drinking water standards, but did you know that if you have…

  • September is National Preparedness Month – Are You “2 Weeks Ready”?

    September is National Preparedness Month – Are You “2 Weeks Ready”?

    National Preparedness Month is an observance each September to raise awareness about the importance of preparing for disasters and emergencies that could happen at any time. If the emergencies that have impacted our community, state, and nation over the last few years have taught us anything, it’s that being prepared can make a big difference.…

  • Are You “2 Weeks Ready”? – Making an Emergency Plan

    Are You “2 Weeks Ready”? –  Making an Emergency Plan

    National Preparedness Month is a great opportunity to make sure you and your family are 2 Weeks Ready when an emergency or disaster occurs. How do you prepare to be “2 Weeks Ready”? Being 2 Weeks Ready means having a plan and enough supplies—including water—for you and your household to survive on your own for…

  • Are You “2 Weeks Ready”? – Making a Kit

    Are You “2 Weeks Ready”? –  Making a Kit

    Take the opportunity this September, National Preparedness Month, to make sure you and your family are 2 Weeks Ready when an emergency or disaster occurs. So how do you prepare to be “2 Weeks Ready”? Being 2 Weeks Ready means having a plan and enough supplies—including water—for you and your household to survive on your…

  • Are You “2 Weeks Ready”? – Stay Informed

    Are You “2 Weeks Ready”? –  Stay Informed

    As National Preparedness Month comes to a close, make sure you and your family are informed in case of an emergency or disaster: Being 2 Weeks Ready means having a plan and enough supplies—including water—for you and your household to survive on your own for a minimum of two weeks. The Oregon Office of Emergency…