This page shows water outages due to emergency and planned repairs that require water to be shut down, as well as any other issues we want you to be aware of, such as a drinking water warning or curtailment restrictions. Included with any warning are recommended actions to take while the advisory is in effect.
UPDATED: Crews Working to Repair Main Breaks That May Impact Service – October 1, 2026
Friday, October 2, 2026 @ 8:00 a.m.: Water service to ALL addresses has been restored. We sincerely appreciate the patience of affected customers as we worked to address these main breaks. Affected customers of any outage can let their inside cold-water faucets run for several minutes after service is restored, to clear any dislodged particles or air in the pipeline.
Thursday, October 1, 2026 @ 4:25 p.m.: Estimated times for service restoration have been added to the service addresses below.
Thursday, October 1, 2026 @ 10:25 a.m.: We are aware of a few main breaks in our system today, Thursday, October 1, 2026; one on Royal Avenue, one on Ridge Way, and one on Medical Center Drive. Medford Water crews are working diligently to stop the water and make repairs as soon as possible. Water service in these areas may be affected as we work to make these repairs. Below are the addresses that are known to be impacted at this time.
The following service addresses on Royal Avenue are affected (shaded on the map); service is expected to be restored by 5 p.m. today:
645 Royal Ave Irrigation
645 Royal Ave
649 Royal Ave
650 Royal Ave
700 Royal Ave
711 Royal Ave
725 Royal Ave
726 Royal Ave 1-25
726 Royal Ave 26-53
726 Royal Ave 54-87
The following service addresses on Ridge Way and Gardendale Avenue are affected (shaded on the map); service is expected to be restored by 7:30 p.m.:
2304 Ridge Way
2310 Ridge Way
2320 Ridge Way
2328 Ridge Way
2338 Ridge Way
2337 Ridge Way
2329 Ridge Way
2321 Ridge Way
760 Gardendale Ave
The following service addresses on Medical Center Drive and Siskiyou Boulevard are affected (shaded on the map); service is expected to be restored by 8:00 p.m.:
520 Medical Center Dr
2600 Siskiyou Blvd #B
We understand that this is an inconvenience and apologize for the situation. We appreciate your patience as we work efficiently to address these breaks. More information will be posted here as we know more.
Before and After a Water Service Interruption at Your Home or Business
If you are notified by our staff that you will be impacted by a planned water outage, the following are some measures that you can take to accommodate being without water service:
- Finish water-using activities before the planned start time on the day of the outage
- Place pitcher(s) of water in the refrigerator for drinking, etc., during the outage
- Pouring water into toilet bowls from buckets placed nearby will enable you to clear toilets
Affected customers of any outage can let their inside cold-water faucets run for several minutes after service is restored, to clear any dislodged particles or air in the pipeline.
Questions?
For more information on any alert or interruption, please contact our Customer Service team at 541-774-2430 (press 0 to speak directly to a team member) during normal business hours.