The Value of Water
New rates take effect March 1, 2026. Find out more about rates and why tap water is still a great deal.
Come work with us!
At Medford Water, we respect employees and the value each person brings to the organization; Respect for Everyone is one of our five core values. Individuals work collaboratively to help each other succeed and take pride in giving back to the communities in which they live and serve.
Learn more about what it’s like to work at Medford Water.
Learn More About Careers
The weather is beautiful, but your lawn isn’t ready for regular watering just yet! The cooler evening temperatures in Southern Oregon and retained soil moisture are still doing the work for you, not to mention that rain is in the forecast over the next 10 days.
It IS the perfect time to check your sprinkler system for needed repairs or adjustments BEFORE the watering season, to look for damage that can cause excessive water usage. Go to bit.ly/4bhtGUm for easy-to-follow tips and other resources.
You don’t need a leprechaun to find hidden water leaks...Just follow the “drip” to your pot of gold! ☘️ In five minutes, you can search for water leaks and reduce waste.
Many common leaks--such as worn toilet flappers, dripping faucets, and leaking showerheads--are easy to fix. Go to medfordwater.org/leaks for tips. #FixALeak
Come see us TODAY, March 16th, 2026, from 10 a.m. to 2 p.m. at The Home Depot in Phoenix providing customers with information about finding and fixing common leaks, as well as information about EPA WaterSense water efficient products.
We`ll also be out later in the week:
💧Lowe`s Home Imp. in Medford on March 18th, 10 a.m. to 2 p.m.
💧Grover Electric and Plumbing in Medford on March 20th, 10 a.m. to 2 p.m.
If you miss us at these events, go to medfordwater.org/leaks for helpful resources. #FixALeak
#FixALeak Week starts today! 💧 Join us all week long for helpful tips on finding and fixing those pesky drips inside and outside your home!
Go to medfordwater.org/leaks for more resources.
It’s Groundwater Awareness Week—March 8th through 14th, 2026—an annual observance highlighting the responsible development, management, and use of groundwater. Our primary water source, Big Butte Springs, is a groundwater source. Serving the city of Medford and surrounding communities year-round, the Springs are one of our community’s most valuable and significant resources. We’ve made it our mission to safeguard public health by providing a reliable, high-quality water supply at the best value, and protecting our water sources is an important first step.
Did you know that you play a part in protecting your groundwater too? Get 10 easy tips and learn more about Big Butte Springs and our Source Water Protection Plan at http://bit.ly/4bqZPrl.
To continue providing safe, reliable water service and maintain essential infrastructure, water rate modifications go into effect March 1. We understand that changes to rates can raise questions, and we’re committed to transparency about why changes are necessary and how they support long-term service for our community.
Please visit medfordwater.org for FAQs and to learn more about what rates pay for (and what they don’t). You can also give us a call at 541-774-2430.
This #ValentinesDay, fall in love with WaterSense-certified products designed for water efficiency and performance that will also help your wallet!
We even have rebates for WaterSense toilets and smart irrigation controllers; details at medfordwater.org/rebates.
Our Timely Tips videos feature our helpful tips and recommendations--in poetic form--which are also featured on your monthly bill. These are curated for our customers in the Rogue Valley region/climate of Southern Oregon.
February 2026:
Be sure you are informed of local emergencies and other important news; sign up for notifications from Jackson Alerts so you aren’t left looking for clues.
Go to jacksoncountyor.gov and scroll down to the Jackson Alerts banner or type Jackson Alerts into the search bar there to get the link in a quick manner.
#HappyGroundhogDay!
Punxsutawney Phil saw his shadow and predicted six more weeks of winter. Don’t let your water bill go HOG WILD during this time...take advantage of high usage alerts from your WaterSmart account at services.medfordwater.org.
Call us at 541-774-2430 if you have any questions about signing up for these notifications.
Our Timely Tips videos feature our helpful tips and recommendations--in poetic form--which are also featured on your monthly bill. These are curated for our customers in the Rogue Valley region/climate of Southern Oregon.
For more information, go to medfordwater.org.
Make things easier for yourself in 2026 by signing up for paperless billing! You’ll help conserve resources AND cut down on waste.
Go to services.medfordwater.org and log in to your account, then click on the Billing tab to sign up.
Our office will be closed Thursday, January 1, 2026, in observance of the New Year`s Day holiday. We`ll be back to assist you on Friday, January 2, at 8 a.m.
You can still access your account 24-7:
☎️ 541-774-2430
💻 bit.ly/3heAwOs