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DEQ Issues Penalty Following Two Potable Water Discharge Events from 2023
In June 2025 the Oregon Department of Environmental Quality (DEQ) issued a $6,000 penalty to Medford Water following two events that occurred in 2023 which resulted in chlorinated drinking water being discharged into two local creeks. Both events were self-reported to DEQ by Medford Water and were promptly corrected. The first event was an inadvertent overflow…
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Join Us for National Water Quality Month
August is National Water Quality Month, an annual observance aimed at raising awareness about the importance of clean and safe water resources. It’s a time to reflect on how we use and protect our water, with a focus on conservation and preventing contamination. The month serves as a reminder that clean water is essential for individual health,…
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Smart Irrigation Begins With a Smart Controller
Did you know? Water usage triples in our area when the summer watering season begins. Across the United States, residential outdoor water use accounts for more than 9 billion gallons of water each day, mainly for landscape irrigation, and experts estimate that as much as 50% of this water is wasted due to overwatering. A…
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Smart Irrigation Begins With a Smart Controller
Residential outdoor water use in the United States accounts for more than 9 billion gallons of water each day, mainly for landscape irrigation. Experts estimate that as much as 50 percent of this water is wasted due to overwatering caused by inefficiencies in irrigation methods and systems. Current irrigation control technologies can significantly reduce overwatering…
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Notification of Backflow Event
Medford Water experienced an irrigation backflow event from May 21, 2025, to July 14, 2025. Based upon numerous water quality samples, there were no indications of unsafe water in the water distribution system during the event, and the Oregon Health Authority was consulted and helped guide the proper resolution of this incident. Medford Water remains committed to…
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Do We Have Your Current Contact Information?
Have you moved or changed your phone number or email address? Whether you made the change recently or several years ago, call us at (541) 774-2430 or login to your account at services.medfordwater.org to check and update your contact details. There may be times when we need to contact you regarding your water account or…
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Air in Water Due to Increase of Flow in Transmission Line to Meet Demand After Power Outage – May 28, 2025
UPDATE: Wednesday, May 28, 2025 at 4:35 p.m. – Power has been restored at the water treatment plant and it is again running at full capacity. Wednesday, May 28, 2025 at 12:35 p.m. – Earlier today, Wednesday, May 28, 2025, Medford Water experienced a power outage at the Robert A. Duff Water Treatment Plant due…
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Water Service Interruption for Select BBS Line #2 Customers – Tuesday, May 20, 2025
UPDATE: This work has been completed and water service for all customers as part of this project has been restored. On Tuesday, May 20, 2025, water service will be interrupted for a small amount of customers on our Big Butte Springs (BBS) #2 line as our crews complete work on one of our facilities. Affected…
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Celebrating Drinking Water Week – May 4-10, 2025
For almost 40 years, Drinking Water Week has served as a unique opportunity for both water professionals and the communities they serve to recognize the vital role water plays in our daily lives. It is our mission to safeguard public health by providing a reliable, high-quality water supply at the best value, now and in…
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Celebrating Drinking Water Week – May 3–9, 2026
Drinking Water Week, May 3–9, 2026, shines a spotlight on critical drinking water infrastructure and highlights the dedicated workers and community investment required to provide safe and reliable water service. Drinking water underpins the health and economic vitality of communities, and keeping water systems reliable is a round-the-clock commitment and significant expense. Water utilities must…
