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200 S. Ivy St. - RM 177
Medford, OR 97501
Phone: (541) 774-2440
Fax: (541) 774-2555
Contact: Administration
Email: water@medfordwater. . .
Hours: 8:00 AM - 5:00 PM

Medford Water Commission

Medford Water Commission - 541.774.2430
Customer Service

Medford Water Commission’s highest priority is keeping our employees, customers, and contractors/vendors safe and well-informed amid concerns about the spread of COVID-19. In an effort to further reduce the risk of contracting and/or transmitting the virus, we have temporarily closed our office to the public. We want to ensure that we can maintain essential water service to safeguard the public health of the communities we serve. Please use our many online and telephone options rather than doing business in person. Click here for more information on those options.

The Commission is committed to meeting customer needs for information and service, providing timely and accurate billings and collecting payments fairly and equitably.

For questions about your water bill, to start or stop service (the after-hours fee to start service is $80), make a payment, or other concerns, call our Customer Service representatives at 541-774-2430. 

For other issues, please send us an email.

You will find links to water rates and current SDCs on the left sidebar. Office hours are from 8:00 am to 5:00 pm, Monday through Friday.
 
Si le gustaría hablar con nosotros en español, por favor marque 541-774-2430 y pida la operadora bilingüe.

Contact
Phone: 541-774-2430
Fax: 541-774-2555


Click here to email.
 
Hours: Monday - Friday, 8:00 AM - 5:00 PM


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