Author: planeteria

  • Scammers Continue to Target Utility Customers

    Scammers Continue to Target Utility Customers

    Don’t get scammed, get smart! We have received several recent reports of phone calls appearing to come from Medford Water, wherein the caller claims to be part of a public service and asks personal questions. Scammers are on the prowl, using tactics that are becoming increasingly convincing and can duplicate or ‘spoof’ our logo and…

  • Chase Bank Bill Pay Customers Encouraged to Confirm Payment Details

    Chase Bank Bill Pay Customers Encouraged to Confirm Payment Details

    Do you use Bill Pay through Chase Bank? If you make your water bill payment through Chase Bank each month, the bank actually sends a paper check to us for processing. Many Chase customers have recently reported their payments from Chase going to the wrong address, resulting in long mail and payment processing delays. Confirm…

  • FREE Sprinkler Surveys Available – Get a free reusable tote bag!

    FREE Sprinkler Surveys Available – Get a free reusable tote bag!

    Did you know that you can get a Sprinkler Survey at your property and have a custom watering schedule created for FREE?! Medford Water’s Water Efficiency Program offers this service to Medford and White City residents during the summer months and consists of a comprehensive assessment of the design, operation, and management of your sprinkler…