Medford Water operates and maintains the water system that delivers high-quality drinking water to around 140,000 Rogue Valley residents. The utility is an autonomous agency of the City of Medford, Oregon, established through a change in the city charter on Nov. 7, 1922, and is governed by the Board of Water Commissioners. The Board appoints the General Manager, who is authorized to direct the operations of the utility.
Medford Water directly serves customers in the City of Medford and the unincorporated community of White City. The cities of Ashland, Central Point, Eagle Point, Jacksonville, Phoenix and Talent are served on a wholesale basis. Additionally, two domestic water districts purchase water from the utility. All water services are metered with the exception of those used strictly for fire sprinkler service.
Total water production averages approximately 17 million gallons per day (MGD) during the winter and 46 MGD during the summer months, with occasional summer peak days of around 62 MGD. Big Butte Springs is our primary water source, with the Rogue River used as a supplement during the summer months.
We are a utility member of the American Water Works Association (AWWA), an international, nonprofit scientific and educational society dedicated to the improvement of drinking water quality and supply. With more than 50,000 members, it is the largest organization of water professionals in the world. The AWWA supports Water For People, a nonprofit, international development organization whose mission is to help the most impoverished people worldwide improve their quality of life by supporting sustainable drinking water, sanitation and hygiene projects.
Click on the image below to see our Vision, Mission, and Values.
Brad Taylor, General Manager
Tanya Haakinson, Human Resources Manager
Ken Johnson, Water Meter & Controls Manager
Ben Klayman, PhD, Water Quality & Treatment Manager
Lester McFall, Water Maintenance Manager
Anna Roeder, Interim Finance Manager
Brian Runyen, PE, Engineering Manager
Julie Smitherman, Customer Service & Water Efficiency Manager
Kris Stitt, Information Technology Manager