Frequently Asked Questions - Homepage
Billing
Q: What are the payment options for my utility bill?A: The Commission accepts payment by cash (in person only), check, online payments through a customer's bank, and also offers an Automatic Payment Plan that deducts from the customer's checking account. Please find out more here, or call (541) 774-2430 for information about signing up for this plan.
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Q: What is the minimum number of days that I can be billed for water service?A: There is a service billing minimum of five days. This means that if you only have water service for one day you will still be billed for five days of service.
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Q: Why was the water shut off at my rental property?A: The Commission discontinues service on the day requested by the tenant. A landlord would need to contact the Water Commission and request that the property continue to receive service before the tenant moves out, otherwise the water will be shut off.
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Q: Where are the Drop Boxes for bill payments located?A: These are the drop box current locations:
More information
Medford Water Commission
Lausmann Annex, 200 South Ivy - Room 177 or
Lausmann Annex Collection Box at the parking lot entrance
Albertson’s
1360 Plaza/Central Point
Albertson’s
910 N. Phoenix Rd.
Albertson’s
2290 Jacksonville Hwy.
Avista Utilities
580 Business Park Dr.
Blackbird Shopping Center
1810 W. Main
Medford Senior Center
510 E. Main
Quality Market
1211 E. Jackson
Foodland 2
745 Stewart
Rogue Valley Mall
Lower Level Near Mervyns
Education/Resource Center
1600 N. Riverside #1094
Fred Meyer North
2424 Crater Lake Highway
Fred Meyer South
1301 Center Drive
Rogue Valley Medical Center
2825 E. Barnett Road
WHITE CITY
Shop N Kart
7521 Crater Lake Highway
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Q: If I pay online through my bank how many days will it take to reach the Water Commission?A: It may take five or more days to receive your payment; this is important to keep in mind if you're paying a bill that is already delinquent.
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