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Water Service Interruption for Select BBS Line #2 Customers – Tuesday, May 20, 2025

On Tuesday, May 20, 2025, water service will be interrupted for a small amount of customers on our Big Butte Springs (BBS) #2 line as our crews complete work on one of our facilities. Affected customers have been notified.

WHEN: Approximately 7:30 a.m. to 11 p.m. on Tuesday, May 20, 2025

WHERE: A portion of customers along our BBS Line #2.

IMPACTS: Water service will be interrupted for these customers.

CONTACT: Customer service staff is available during normal business hours at 541-774-2430. We will also provide updates on our website as they become available or necessary. If you have an after-hours emergency with your water service, call 541-779-7611.

Measures that you can take to accommodate being without water service are:

  • Pouring water into toilet bowls from buckets placed nearby will enable you to clear toilets
  • Finish water-using activities before the planned start time on the day of the outage
  • Place pitcher(s) of water in the refrigerator for drinking, etc., during the outage

Affected customers can let their inside cold water faucets run for several minutes after service is restored to clear any dislodged particles or air in the pipeline. As always, we attempt to minimize the inconvenience related to water main breaks and repairs, and sincerely appreciate the patience of impacted customers.

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