Understanding Your Water Bill

The 2025 redesign of our water bill allowed us to bring expanded services and clarification to your water bill. The new format offers increased transparency, comparison information, and value, but what does it all mean?

See a breakdown of each main bill component in the image at right, or go to our February Waterlines newsletter for a larger version.

TIP: If your water charges are more than you’d expect, log in to your online account at services.medfordwater.org to see if you are using more water than you realize. You can also choose to receive alerts about high usage and possible leaks.

If you have any questions about your bill, please call us at 541-774-2430.