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Don’t Worry, Get Autopay!

Have You Re-Activated Autopay and Paperless Billing?

Life is busy, and you probably have enough to worry about; let our Watersmart portal help! Our new Watersmart account portal launched in May, and as part of this update, you needed to re-register your online account at services.medfordwater.org, but did you also re-activate or sign up for autopay and paperless billing?

Let us help you! Re-register or login to your account today to sign up. It only takes a few easy steps and can save you a lot of time; click here for step-by-step instructions, or give us a call. Setting these billing preferences helps in more ways than one:

  • Saves you time while still allowing you to access your bill and use your choice of payment method.
  • Reduces paper waste and conserves resources.
  • Lowers printing and postage costs—in addition to Medford Water staff time—helping us to keep rates affordable. For more information, such as FAQs and tutorials, go to medfordwater.org/watersmart or call us at 541-774-2430 (press ‘0’ to talk to a Customer Service team member).

Tip: If you already re-registered your account and re-registered for autopay, double check your bank account or card information for accuracy, to make sure your payment is being applied to your account properly.

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