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Automated Payment System Temporarily Down – RESOLVED

Update 04/21/25: The issue with our automated payment system has been resolved, and you can call 541-774-2430 to make a payment over the phone, or online at services.medfordwater.org. We thank you for your patience, and if you have any questions, please reach out to us at 541-774-2430 during normal business hours.

Our automated payment provider, which allows customers to make a payment over the phone through our automated system at 541-774-2430, is currently experiencing technical issues.

Please log in to your online WaterSmart account to make a payment on your water account until this issue is resolved at services.medfordwater.org.   

We will post more information when it becomes available.

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