UPDATE: August 27, 2025 @ 5:00 p.m. – Water Usage Restrictions Lifted Immediately

• August 26, 2025 | Category: Alert, Customer Service, Your Water

Answers to Frequently Asked Questions on this event are available here.

The emergency water restrictions put into place yesterday are lifted, and all essential and non-essential use is permitted. This includes all indoor and all outdoor usage.

We thank our customers for their patience and for adhering to the restrictions. It made a real difference in our ability to manage this emergency. The cooperation of our community in times like these is a valuable key to protecting the drinking water supply for essential indoor and emergency use.

Answers to Frequently Asked Questions about this event are available above. For information on how you can be more water efficient every day, including available rebates, free sprinkler system evaluations for Medford customers, and free water wise shower heads, go to our Water Efficiency page. Contact our Customer Service Department at (541) 774-2430 during normal business hours for further questions. For an after-hours emergency, call (541) 779-7611.

Para obtener esta información en español, consulte nuestra página de Alertas y cortes.