Medford Water Commission, established by a change to the city charter in 1922, is an autonomous agency that operates and maintains the system that delivers high-quality drinking water to approximately 136,000 Rogue Valley residents. The Commission does not receive any revenue from taxes. Rather, the Commission operates on revenue primarily from water sales, as well as system development charges and fees for specific services.
The Commission directly serves residential, commercial and industrial customers within the City of Medford and a small number of customers in unincorporated areas, including White City. Additionally, two domestic water districts (Charlotte Ann and Elk City) purchase water from the Commission, which also provides billing and customer service on behalf of the districts.
The cities of Central Point, Eagle Point, Jacksonville, Phoenix, Talent and Ashland are served on a surplus, wholesale basis; customers in these cities should contact their cities for local water rates.
Water rates pay for:
- Water treatment and filtration
- Operating and maintaining the water system
- Providing customer service
- Constructing and replacing water facilities
- Complying with regulatory standards
Medford Water Commission is proud to provide our customers with reliable, excellent quality drinking water at some of the lowest rates in Oregon.
Please note: The Board of Water Commissioners held a public hearing on Wednesday, December 18, 2019, to consider proposed water rate modifications for all customer groups served by the Medford Water Commission system. Modifications were approved and will go into effect March 1, 2020. For more details and a non-inclusive summary of the current and modified rates, click here.
Choose an option below to view our current water rates (effective March 1, 2019), as well as SDCs and other rates.
For a summary of rates (effective March 1, 2019) over all customer groups and gallonage tiers, click here.
(Effective July 1, 2019)
Special Services Charges
|Field collection charge
| Discontinuation of service due to non-payment
|Restoration of service
| During regular hours (8:00 am - 4:30 pm, M-F)
|After-hours service call
|Tampering with meter
|Shut-off Notice processing fee
|Returned payment charge (insufficient funds)
Call 541-774-2430 or email Customer Service with additional questions.