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Customer Survey
Medford Water Commission is committed to delivering the highest water quality and service to our customers, and has taken the proactive step of hiring a consultant to complete a water quality corrosion study for a comprehensive evaluation of the water from the source through to the customer taps.
The study is now underway, and scientists are at work at the Robert A. Duff Water Treatment Plant conducting demonstration scale testing. These tests expose pieces of lead, iron, and copper metals into water from the Commission’s two sources: the Rogue River, and Big Butte Springs.
While the Commission is currently in compliance with all regulations concerning lead and copper levels in drinking water, this study is looking at ways to maintain or enhance current quality. Part of this research includes a survey to capture the views of residential and business customers to help determine any possible improvements.
Please take a few minutes now to complete the survey; your name will be entered into a drawing for a $25 Visa gift card! Go to https://www.surveymonkey.com/r/MedfordWater to participate.
Your input will help us to continue to provide excellent water quality and customer satisfaction, which are vital to our organization, and our community. Once the corrosion study is complete, the Commission will hold an open house, giving the public the chance to learn more about the study and its findings.
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